Privacy Policy

Introduction

This Privacy Policy explains how Wen Wave (operated by 上海定辉里科技有限公司, Songjiang District, Shanghai, China) collects, uses, discloses, and protects your personal information when you visit our website at www.wenwave.autos or use our services. This policy applies to all visitors, clients, and users of our platform.

This website and all associated services are developed and maintained by Wen Wave, a computer systems design and technical consulting firm registered in China under the name 上海定辉里科技有限公司, with its registered address at 松江区车墩镇车亭公路128号8幢285室, 松江区, Shanghai 200000, China.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our website immediately.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you interact with our website or services. This may include:

• Your full name and job title
• Email address and phone number
• Company name and business details
• Information included in messages or inquiries you submit through our contact form or email correspondence
• Any other personal information you choose to share with us

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information about your device and usage, including:

• Internet Protocol (IP) address and geographic location derived from it
• Browser type, version, and language preferences
• Operating system and device type
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source
• Date and time of each visit

This information helps us understand how our website is used and allows us to improve its functionality, performance, and user experience.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the information or services you request
• To communicate with you about our services, projects, and business developments that may be of interest
• To improve and optimise our website content, layout, and functionality
• To maintain the security and integrity of our systems
• To comply with legal obligations and regulatory requirements
• To analyse usage trends and gather broad demographic information
• To prevent fraud, abuse, and other harmful activities

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Consent: Where you have given us explicit permission to process your data for a specific purpose
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided your rights do not override those interests
• Contractual necessity: Where processing is required to fulfil a contract with you or to take steps at your request before entering into a contract
• Legal obligation: Where we are required to process your data to comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may engage trusted third-party service providers to assist with website hosting, analytics, email delivery, and other operational functions. These providers are contractually bound to protect your data and may only use it for the specific services they perform on our behalf.
• Legal requirements: We may disclose information if required to do so by law, regulation, or legal process, or in response to a valid request from a governmental authority.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that business transaction. We will notify you of any such change in ownership or control.
• Protection of rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention period varies depending on the type of data and the legal and operational requirements that apply.

When we no longer need your personal information, we will securely delete or anonymise it. In some cases, we may retain aggregated or anonymised data for analytical purposes beyond the retention period.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL protocols
• Secure server infrastructure with restricted access controls
• Regular security assessments and vulnerability testing
• Staff training on data protection and privacy practices
• Strict internal policies governing data access and handling

While we strive to protect your personal information, no method of transmission or storage is completely secure. We cannot guarantee absolute security but will promptly notify you in the event of a data breach that affects your personal information as required by applicable law.

Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right to access: Request a copy of the personal information we hold about you
• Right to rectification: Request correction of inaccurate or incomplete information
• Right to erasure: Request deletion of your personal information where there is no legitimate reason for us to retain it
• Right to restrict processing: Request that we limit the processing of your personal information in certain circumstances
• Right to data portability: Request a copy of your data in a structured, commonly used, machine-readable format
• Right to object: Object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation
• Right to withdraw consent: Withdraw your consent at any time where we rely on consent as the legal basis for processing

To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to your request within the timeframe required by applicable law.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. Cookies are small text files stored on your device by your web browser.

We use the following types of cookies:

• Essential cookies: Necessary for the basic operation of our website and cannot be disabled
• Analytics cookies: Help us understand how visitors interact with our website by collecting anonymous usage data
• Preference cookies: Remember your settings and preferences to improve your experience

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your own, including China where our company is registered. When we transfer your data across borders, we take appropriate safeguards to ensure that your information receives an adequate level of protection as required by applicable data protection laws.

By using our website and services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

Third-Party Links

Our website may contain links to third-party websites, plugins, or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational considerations. When we make material changes, we will update the Last updated date at the top of this page and may notify you through prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

• Email: contact@wenwave.autos
• Phone: +1 535 210 34698
• Website: https://www.wenwave.autos

Registered entity: 上海定辉里科技有限公司
Address: 松江区车墩镇车亭公路128号8幢285室, 松江区, Shanghai 200000, China

We will acknowledge receipt of your inquiry and respond within a reasonable timeframe in accordance with applicable data protection laws.